It also works both as a marketing tool and enables you to vet clients immediately rather than giving your information out and having many clients contact you.
LegalMatch has significantly helped my business grow. Not only does it work as a marketing system, but it also helps me vet different client situations in advance so that I can take a look at them and know what my limitations are without having to explain that situation with the client. It is also favorable to the clients because they can find the best-equipped attorney to handle their case.
It's also helped me experiment a little bit. If I see a client who wants a specific real estate law question answered, I can look at that request on LegalMatch.com. I can dig a little bit deeper and search more into that area of law. That question that they have, and figure out, can I handle this? Is this something that I'm willing to work on and become more equipped to do? It helped me know my limitations and grow in law to see the questions that are out there and find ways to answer them with legal research.
It helped a lot that LegalMatch operates online because the clients who went through LegalMatch were expecting remote access. I think of the 20 something clients I got from LegalMatch; only three or four of them wanted to meet me in person physically. I am more than happy to meet anybody in person, but I think during COVID having online marketing allowed clients to expect to have remote interaction with me.
I like LegalMatch because it shows how long it took me to respond to an inquiry and how long the inquiry has been pending. So, if I responded to it and it's been about six weeks since I've heard anything from them, then I know that that potential client most likely has found a different attorney.
I also appreciate the fact that there is huge customer support from LegalMatch. I've gotten calls and emails from the customer support team, helping me when they did not put their contact information on, but I was interested in their case. The customer support team would reach out to that client or potential client and let them know that they have a couple of attorneys who are interested in their case. Then the client agrees to give them their contact information. If it wasn’t for the customer support team of LegalMatch, it wouldn’t have been nearly as successful.
When I decided to go into business for myself, I figured that LegalMatch has a strong customer support team that's a little more readily available. They have one particular person who exclusively helps the attorney work with LegalMatch.
It also works both as a marketing tool and enables you to vet clients immediately rather than giving your information out and having many clients contact you. It's the other way around where many clients are reaching out to all of the attorneys, and the attorneys get to choose which clients to contact based on their qualifications.
Probably about 15 to 20% of the leads that I get to turn into paying clients. This may be because I know my limitations and I am aware that some clients post the same inquiry on LegalMatch twice, and I have to archive one of them. Technically it counts against that percentage, but it was the same one twice.
To maximize my LegalMatch membership, I installed the app on my phone to monitor on the go, rather than having to log into the computer a hundred percent of the time. I can look at the inquiry on the app from my phone and then pay attention from there. It helps me see if there's one that's interesting and time-sensitive. Then I can call directly from my phone rather than pull my phone out, copy the phone number from the computer, and get that done.
The mobile app is convenient and allows me to virtually travel with my marketing tool rather than making it a task every day. It's something that I can do throughout the day whenever I need to check on any of the potential clients.
New attorneys looking into getting a LegalMatch membership will figure out what kind of law areas they are specifically looking for. More importantly, they will get to know what counties are the most interesting for them. It is something that new lawyers should consider to get the best out of LegalMatch. Through this, they can determine what areas of law they want to practice in.