LegalMatch provides a higher volume of leads compared to other lead-generating systems. LegalMatch has clients who have urgent or pressing legal issues where they need answers.
Our firm is unique in the sense that we opened during the COVID-19 pandemic. LegalMatch has had a positive impact on our business because it connects us with the clients that we would not have necessarily met in our networking circles via referrals from other attorneys. That one-to-one connection has been very valuable.
LegalMatch is a nice conduit because business is operating virtually and through it, we’re still able to connect with clients. I think it is a wonderful tool. When we run into legal problems, we often don't know where to turn and if nobody in our immediate circle has a referral or recommendation, it can be overwhelming. LegalMatch does a good job of opening that outlet to reliable legal resources in the community.
On the average, I get more than 10 leads each day. I would say from those leads, anybody who schedules a client consultation call, I would say about 80% of those are converted into clients who choose to trust us with their case.
The best part of the LegalMatch tool is it allows people to tell a little bit of their story in the initial emails, so that when we reach out to clients, we know in advance, whether or not we would be a fit for their case. I think that makes the best use of the client's time and the attorney's time. People's questions tend to be more pressing when they've reached out to LegalMatch, so being highly responsive is important. Whenever we have a call with a potential client, we always make sure that they have their next step after the call.
LegalMatch provides a higher volume of leads compared to other lead-generating systems. LegalMatch has clients who have urgent or pressing legal issues where they need answers. Here they have an opportunity to get input or feedback from multiple attorneys so that they can pick the best path forward for their family.
Consider that LegalMatch is a long-term commitment. I think that when you're looking at the growth of your business, you have to decide how long you're going to be able to support a third-party referral agency like LegalMatch. If your plan is to grow and scale, then that is a really great fit.
Clients want to know that you care, that you're authentic in your concern for their family and that you have the tools and resources that can help them move forward. I would say it's important to have a workflow within your organization to make sure that you are following up with leads appropriately. It is good to have a toolkit of resources. Even if you aren't the best fit for that particular case, you can offer some options to those clients.